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Surveys

Which credentials can I use?​

Depending on the configuration that your Txture administrator chose, there are several options:

  • If you received a second email with a password setting link, please first finish the password creation process. After setting a password, proceed to answer the questions in the survey using the newly configured credentials.
  • In case your organization uses OAuth / OpenID Connect you are presented with an option to use these credentials.
  • Txture could be configured to use your company-wide Active Directory credentials.

Why do I have to log in?​

Txture tracks information about all data entered in a timeline. In order for your Txture administrator to be able to contact you in case of questions, you are required to login.

I am not the correct person for this survey. Can I forward it to my colleague?​

Yes, please do so.

What if I don't know the answer to a question?​

No problem. Just proceed to the next question. In case the unanswered question was marked as mandatory, you might receive an email reminder in a few days. If this is the case, please contact your Txture administrator (via the "Need Help" button) to exclude you from further reminders. Additionally, feel free to forward your invitation to someone who knows the answer.

Do I have to answer all questions?​

Please answer as many questions as possible. If you do not know the answer to a mandatory question, ask someone else or contact your Txture administrator (via the "Need Help" button).

Can I assign surveys to roles like for example, to "Application owners"?​

In addition to adding new survey recipients by user, new recipients can be added by links on assets. Such links could be:

  • Application --> owner --> Stakeholder
  • Application --> caretaker --> Stakeholder

Selecting a link allows to add all users (asset-type: stakeholder) who have the chosen link to an asset-type of the parameter asset. For more information about configuring surveys, please consult the survey administration documentation.