General
Which deployment options does Txture offer?
Txture offers both a Software-as-a-Service (SaaS) and an on-premise deployment. Which one is more suitable for you depends on the situation. Some considerations are explained in the operations manual, but if you have more questions please get in touch with our team at info@txture.io.
How do release updates work?
If you decide to go for a Software-as-a-Service (SaaS) deployment you will not have to worry about that and always be running the latest and greatest version of Txture. Even for on-premise deployments the upgrading effort is kept to a minimum. A new release is typically available every 2 months. Installing is usually just a matter of restarting the container. No manual effort is required and migrations are done automatically (with the notable exception of the upgrade from version 33 to 34).
In which location are Txture SaaS instances deployed?
By default, Txture SaaS deployments are running in Frankfurt, Germany. If you need another location please get in touch with info@txture.io so we can arrange a custom solution.
Is there any information available about what changed in a new release or patch?
- For each new release, a changelog can be found in the documentation.
- You can find version updates also in your Txture instance's dashboard: Admin --> Overview --> Txture Version
How can data be exported from Txture?
Txture allows exports from the repository via CSV or Excel. Additionally, it is also possible to access data via Txture's REST API or to retrieve a CSV export of a query result at a static URL.
Does Txture support consulting at customer site?
Txture provides advice in many areas, such as support for deployment or start-up workshops. Additionally, consulting services are provided by our partners.